In The News

Affiliate of West Chester Hospital campus receives national quality award

August 23, 2012  |  UC Health West Chester Hospital
UC Health West Chester Hospital

WEST CHESTER, OH (FOX19) - The Imaging Center at University Pointe Surgical Hospital, an affiliate of UC Health located on the West Chester Hospital campus, has been presented with the 2010/2011 APEX National Quality Award from CTQ Solutions, a leading provider of patient satisfaction survey tools for health care facilities. The 2010/2011 CTQ Apex Quality Award recognizes leading health care providers for excellence in patient satisfaction and delivery of care.

This national distinction recognizes outstanding health care organizations that demonstrate the highest level of excellence in patient satisfaction and overall care during a 12-month period. Key performance indicators connect closely to clinical, operational and interpersonal measures within a stringent evaluation process. Each year, CTQ evaluates and revises award criteria making the honor increasingly more challenging to receive. Award criteria emphasizes clinical interaction with patients, while determining which processes and measures matter most within the patient experience. Key performance indicators most closely tied to direct interaction with clinical staff and processes are main drivers in APEX consideration.

The Imaging Center at University Pointe Surgical Hospital is one of a select group of APEX Quality Award winners that includes ambulatory surgery centers, hospitals, endoscopy centers, diagnostic imaging centers, physician practices and therapy & rehabilitation centers.

To learn more about the Imaging Center at University Pointe Surgical Hospital, please visit http://surgicalhospital.uchealth.com/  or call (513) 475-8300.